Solana has issued an apology after an “inaccurate representation” of its inventory meant it was forced to cancel orders for its long-awaited — and poorly reviewed — Saga phone.
According to a statement issued by Solana on Friday, it has seen “overwhelming demand” for the new handset and has sold out its run of 20,000 units in the US and Europe.
However, many would-be buyers were left disappointed when the company announced that a foul-up with its third-party distributor meant they would receive a refund rather than a new phone.
“In working to fulfill orders,” Solana wrote on X (formerly Twitter), “we learned of an inventory management issue with our third-party distributor that resulted in an inaccurate representation of our inventory.
“Given this, we are unfortunately unable to fulfill orders that were placed after inventory ran out.”
Solana says that affected customers have been notified and that they…
