(Bloomberg) — Thousands of car dealerships were ground to a halt during a normally busy holiday Wednesday by a cyber incident at CDK Global, a major software provider for dealers across the US.
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The company “shut all systems down and executed extensive testing and consulted with external third-party experts,” Tony Macrito, a CDK spokesman, said in an email. The company’s core product — a dealer management system — and its digital retailing solutions have been restored, and CDK is testing all other applications and will provide updates as it brings them back online, Macrito said.
CDK’s systems, which many car dealerships rely on to conduct almost all of their normal business, first went down around 2 a.m. Eastern time, said Brad Holton, vice president of Proton, a cybersecurity firm that serves dealers and the auto industry.
He said CDK provided little information on what caused the outage that…
